Increase your presence in the Italian market!

Today, communication begins online and often ends up in this technological place. Marine Pan Service with an internal software house, has strengthened its mechanisms to make more efficient its marketing actions, including through its website that is among the most visited in the Italian boating industry.

What is online is under our close observation and we have action plans for each segment: forums, social, retailer sites, market-places (eBay, Amazon or Google Shopping).

Every product of our offer is supported by an intense communication activity to maximize its potential within the Italian nautical market.

The result of this strategy is clear: most of our brands we represent are the first in Italy in their specific market segment and in general our brands acquire a greater share than in other countries.

After-sales service

This is the best known prerogative of Marine Pan Service and the name of the company carries with it the importance we give to the service. We offer after-sales support online, very easy to use and where you can monitor the progress of the service.

MPS-Sync

We are synchronizing online retailers with our data, so every new product we present is automatically on the retailer's website along with a lot of other information. Additional information: MPS-Sync.

Marketing Area

This is the area reserved for our retailers, totally oriented to marketing purposes, so not only used to pass orders. It is a structured system to become more familiar with our products, with the aim of motivating purchases. More information: Marketing Area

Quality of internal processes

• Prototypes are tested in our laboratory and often on our boat.
• Every product sold is tested before distribution.
• Re-labelling of certain products to better satisfy the Italian authorities
• Complete documentation (Italian manuals, warranty, conformity, declarations, modules, etc.).
• Orders shipped the same day.
• 95 % of the products are available in our warehouses.

Staff trained for the best customer service

Our staff is fully trained on how to manage communication with customers, whether by phone or email. Each e-mail receives a response in 120 minutes for 90% of cases and in 24 hours for 100%.

MPS Glossary

Our Glossary is one of the keys to the success of our website, each technology is explained in words and we try to clarify any legislation required for the specific technology.

MPS News

MPS News is our format for the dissemination of news for marketing and service purposes. Each new product is launched from this platform, which consists of a newsletter to about 5000 recipients and a place in MPS News (a section of our site very well indexed and known).

Photographic laboratory

We have our own photographic laboratory, driven by our MPS Hand Painting technology which is a process based on shooting methods, followed by some retouches elaborated by our software. The result is an image with the optimized 3D profile that gives a better aesthetic sense on the web page.

MPS Roadmap

It consists of a seminar with stops in 7 different cities where we present the products to our dealers. This event is not based on an annual basis and was done in 2005, 2007 and 2011.

Today Marine Pan Service is one of the few prosperous companies operating in the Italian nautical market. Even in the last years of deep crisis we have been a growing and profitable company. In 45 years of our history this is probably the best time.

We have a great demand for our products and in this scenario the only difficulty is to select the perfect distribution chain, avoiding that the companies in the middle damage the image we create on our products.

We have a stable relationship with major wholesalers, retailers and installers. While construction sites are generally supplied by our installers or wholesalers, but in recent years is increasing the number of those we supply directly as this market is recovering only now after a deep crisis.

Web retailers are an important part of our project to ensure the presence of our products in every corner of the Web. Some use MPS-Sync and therefore all our products are shown in a perfect way, others are checked on their site. We ask you to treat our ranges with the utmost care and that our products rotate on their home page.

If you are looking to expand your business in the Italian nautical market and offer a range of technological and reliable products, do not hesitate to join us, you will be satisfied with our organization fully prepared for your target audience.